LWJ

  1. Who We Are

LWJ Data Services Ltd
Registered office: 102 Swinderby Garth, Bransholme, Hull, East Yorkshire, England, HU7 4NF
Email: info@lwjdataservicesltd.co.uk
Phone: 01482 335380

We provide professional data services including structured cabling, CCTV, fibre, and network installation across the UK and EU.

  1. Personal Data We Collect

We may collect and process the following types of information:

  • Contact details such as your name, email address, phone number, and company name.
  • Enquiry information provided when you fill out a contact or quote form on our website.
  • Technical data such as your IP address, browser type, and device information (once analytics are enabled).
  • Communications between you and us (emails, phone calls, or messages).

We do not collect sensitive personal data.

  1. How We Collect Your Data

We collect personal data in the following ways:

  • When you fill out a contact or quotation form on our website.
  • When you contact us directly by email or phone.
  • Automatically, through cookies and analytics tools (where applicable and consented to).
  1. How We Use Your Data

We use your data for the following purposes:

  • To respond to your enquiries and provide quotes or services.
  • To manage and maintain our relationship with you.
  • To improve our website and customer experience.
  • To comply with our legal and regulatory obligations.

We will not sell or rent your data to third parties.

  1. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Contract: to provide you with services or information you have requested.
  • Legitimate interest: to operate and improve our business and respond to enquiries.
  • Legal obligation: to comply with applicable UK and EU laws.
  • Consent: where you have agreed to the use of cookies or analytics tracking.
  1. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry data: up to 12 months unless you become a client.
  • Client data: for the duration of the service agreement and for up to 7 years after completion, for tax and record-keeping purposes.
    When data is no longer required, it is securely deleted or anonymised.
  1. Sharing Your Data

We may share your data with:

  • Trusted third-party service providers (e.g., website hosting or IT support) who assist in running our business.
  • Regulatory bodies or law enforcement agencies if required by law.

All third parties are required to keep your data secure and only use it in accordance with our instructions.

  1. International Data Transfers

If we transfer personal data outside the UK or EU, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO) or the European Commission.

  1. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and track website performance.
Essential cookies help the website function properly. Non-essential cookies (like analytics) will only be activated with your consent via our cookie banner.

You can manage or disable cookies through your browser settings at any time.

A separate Cookie Policy provides more details on the types of cookies we use.

  1. Your Rights

Under UK GDPR, you have the following rights:

  • To access the personal data we hold about you.
  • To request correction of inaccurate information.
  • To request deletion of your data where legally permissible.
  • To object to or restrict certain processing.
  • To request data portability.
  • To withdraw consent (where processing is based on consent).

If you wish to exercise any of these rights, please contact us at:
📧 info@lwjdataservicesltd.co.uk

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

  1. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration.
This includes secure servers, firewalls, and controlled data access within our organisation.

  1. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated version will always be available on our website with a new “Last updated” date.

LWJ Data Services Ltd
Connecting and protecting your business.